Assistant Property Manager-Residential

To work with the building manager in the general administration of the property and preform all related secretarial and accounting functions. The degree of responsibility and the number of duties will depend upon the building and the Property Manager to which the employee is assigned. While the following information shgould be consisdered a comprehensive description of this position, it should also be noted that some responsibilities and duites may not be specifically addressed. ABC Company emphasizes a team approach and fully expects every person to preform any reasonable task or request that is consistent with fulfilling company objectives.

Specific Duties and Responsibilities

1. Maintain accurate resident records. Update on a dail basis all rents, deposits and application fees received by residents. Issue appropriate notices when necessary (i.e. late payment, eviction notices, returned checks, memos).
   

2. Assist in collection of rents and preparation of receipts. Deposit all receipts prior to bank closing each day.
   
   
3. Accept service requests from residents and route to maintenance for prompt processing. Conduct serivce follow-up with resident when job is complete.
   
   
4. It is the Assistant Property Manager's responsibility to know and adhere to all federal, state and local laws, as well as all policies and procedures contained in the manuals issued by ABC Company or as otherwise communicated (verbally or in writing) to site employees.
   
   
5. Update daily reports concerning notices to vacate, vacancy reports, activity reports, etc. and provide information to Property manager. Organize and file all applicable reports, leases and paperwork.
   
   
6. Keep bicycle room records updated and clean room.
   
   
7. maintain courteous communication with the residents, appplicants and representatives of other companies.
   
   
8. Assist in typing monthly reports.
   
   
9. Answer all incoming phone calls and handle accordingly whether prospect call, irate resident, service requests etc.
   
   
10. It is the responsibility of the Assistant Property Manager to ensure that the office, clubroom, models and "markety ready" vacants are in perfect condition. Clean, cacuum and dust when needed. Physically inspect property when on grounds, pick up litter and report any service needs to maintenance staff. Inspect move-outs and vacancies.
    
    
11. order supplies within established budgeted guidelines, following purchase order procedures.
    
    
12. Work with attorney and building manager regarding legal proceedings.
    
    
13. Welcom and show property to prospective residents, qualify, determine needs and preferences, professionally present community and specific apartments while providing features and benefits.
    
    
14. Correctly complete all lease applications, assist with application verification and notify prospective resident of results. Typer resident communications, i.e. pest control notices etc. Complete all lease paperwork, including related addendums, accept rents and deposits.
    
    
15. maintain and supervice a lease renewal program following the property's and management company's guidelines and goals.
    
    
16. Schedule and supervise the activites of the Leasing Consultants on a daily basis.
    
    
17. maintain awareness of local market conditions and trends. Contribute ides to Property Manager for marketing the property and improving resident satisfaction.
    
    
18. Conduct weekly sales meetings to review activity, reports, guest cards and follow-ups. Conduct personnel reviews and training withe individual Leasing Consultants.
    
    
19. Conduct market surveys. Shop competition. constant awareness of neighborhood market conditions.
    
    
20. Prepare target list of units weekly.
    
    
21. Establis and control a regular program of business outreach for prospects.
    
    
22. Be aware of ABC Company's goals relative to resident satisfaction and resident retention and ensure that you do your part towards meeting them.
    
    
23. maintain general office and vendor files.
    
    
24. Type letters, memos and leases.

Reports To

Property Manager

Minimum Qualifications

Stand or walk or sit alternatively depending o specific needs of day. Estimate 70% of time is spen on feet and 30% sitting at desk. have frequent need (66% to 100% of time) to preform the following activities:

1. Bend/Stoop/Squat: Pickup litter, filing
2. Climb Stairs: Show and inspect property
3. Push or Pull: Show and inspect property and close door, cabinets
4. Reach Above Shoulders: Inspect property, store supplies

Have frequent need (66% to 100% of time) to perform standing and walking activites related to inspecting and presenting property. Frequent need (66% to 100% of time) to perform the following physical activites:

1. Writing/Typing: Corporate, inter-office, resident communications
2. Grasping/Turining: Telephone/ doorknob use
3. Finger Dexterity: Operation of office equipment

Lifting/carrying (paperwork, deliveries, books, files, misc.)
1. Over 25lbs.: Rare need (less than 1% of time)
2. Between 10lbs.-25lbs.: Occasional need (1% to 33% of time)
3. Less than 10lbs.: Frequent need (33% to 66% of time)

Vision Requirements
Constant need (66% to 100% of time) to complete forms, read and review reports, wide variety of correspondence, view compter screen, Frequent need to see small detail. Frequent need (66% to 100% of time) to see things clearly beyond arms's reach ( inspecting property, neighborhood survey).

Hearing Requirements
Constant need (66% to 100% of time) to communicate over telephone and in person with vendors, staff, residents and prospects.

Driving Requirements
Occasional need (1% to 33% of time) to utilize personal transportation to inspect apartment property and surrounding neighborhood, make trips to banks and also visit corporate office.

Working Environment
Frequently indoors. (66% to 100% of time). Often outdoors, all conditions (33% to 66% of time). Occasional exposure (1% to 33% of time) to paint fumes, solvents, adhesives, etc. Example apartment immediately during or after make-ready.

Reasoning Development
Moderate. Must be able to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviations. Must be able to think rationally beyond a specific set of instructions.

High. Must be able to work at a fast pace, perform duties while under pressure and meet deadlines in a timely manner, to interact/communicate with other site employees, residents, visitors and the public in a professional and pleasant manner.